Contact Us
We're Here to Help!
At TheFindify, customer satisfaction is our top priority. Whether you have a question about a product, need help with an order, or just want to say hello – we'd love to hear from you!
📧 Get in Touch
Email Us
Email: thefindify@gmail.com
Response Time: Within 24 hours (usually much faster!)
For fastest service, please include your order number in your email if you're contacting us about an existing order.
Call Us
Phone: +91 6360391260
Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST
Closed: Sundays and Public Holidays
Our customer service team is available during business hours to assist you with any questions or concerns.
📍 Visit Us
Our Business Address
TheFindify
9/9b, Main Road, Yadiki
Ananthapur, Andhra Pradesh 515408
India
GST Number: 37IJDPS8090E1ZO
💬 Send Us a Message
Fill out the form below and we'll get back to you as soon as possible!
🌐 Connect on Social Media
Follow us for the latest collections, styling tips, special offers, and more!
- 📱 Instagram: @thefindify_official
- 📘 Facebook: TheFindify
- 🧵 Threads: @thefindify_official
📦 Order & Shipping Questions
Track Your Order
Once your order ships, you'll receive a tracking number via email. You can also check your order status by logging into your account.
Common Questions:
- When will my order ship? Orders are typically processed within 1-2 business days.
- Do you ship internationally? Currently, we ship within India only.
- What if my item arrives damaged? Please contact us immediately with photos. An unboxing video is required for damaged product returns.
- How do returns work? We offer easy returns within 7 days. See our Return Policy for details.
💎 Product Questions
Need Help Choosing?
Our team is happy to help you find the perfect piece! Email us with details about what you're looking for, the occasion, and your budget – we'll provide personalized recommendations.
Product Care Questions?
Each product listing includes care instructions. If you need additional guidance on how to care for your jewelry, please reach out!
🕐 When You'll Hear From Us
| Contact Method | Expected Response Time |
|---|---|
| Within 24 hours (usually faster) | |
| Phone (during business hours) | Immediate assistance |
| Contact Form | Within 24 hours |
| Social Media | Within 24-48 hours |
💼 Business Inquiries
For wholesale inquiries, partnership opportunities, or media requests, please email us at thefindify@gmail.com with "Business Inquiry" in the subject line.
✨ We Value Your Feedback!
Your experience matters to us. Whether you have a compliment, concern, or suggestion, we want to hear it. Every piece of feedback helps us serve you better.
Thank you for choosing TheFindify!
TheFindify – Your Fashion Destination, Shop Smart